![]() Now visit the Zoom Download Center and re-download the Zoom Desktop Client. Select from the list of applications, and then drag it down to the Bin icon on your Dock. ![]() To uninstall Zoom, click on Finder in your Dock (the icon with the half-blue, half grey face) and then click on Applications in the left-hand menu. If Zoom is refusing to update because of error code 10004 or any other error, the simplest solution is to remove it and re-download the app again. According to Zoom’s own support docs: “Devices running macOS 13 Ventura beta 5 or higher with Zoom desktop client versions 5.11.6 – 5.12.0 may encounter this error when updating the desktop client.” It appears to be a problem affecting Zoom on the latest version of macOS Ventura. When you press Retry, it simply loops back to the screen above and you can’t make or join calls.
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